Loyalty program · Grow revenue
Give guests a reason to choose you over the cafe next door.
Every bill earns points. Points come off the next bill. Birthdays, milestones and referrals earn more. It runs on the phone number staff already ask for, with no cards to print and no app for guests to download.
A reason to come back
Points waiting on their next bill pull guests back to you instead of somewhere new.
A cost you control
You set what guests earn, how much of a bill they can pay with points, the minimum bill and when points expire.
New guests from old ones
Referral rewards turn happy regulars into the people who bring their friends.
Why it matters
Stamp cards get lost. Discounts for everyone just cut your margin.
Paper loyalty cards are forgotten at home and copied by anyone with a pen. Flat discounts reward the guest who'd have come anyway as much as the one you're trying to win.
Digital Eatery ties points to the guest's phone number. Earning, redeeming and expiry follow your rules, and you can see exactly what the programme costs.
“A regular who has 200 points waiting at my cafe doesn't need convincing to walk in. That's the whole idea.”
How it works
Loyalty program, step by step
What you get
Everything in Loyalty program
Every item on this list is live in the app today.
Earn on every bill
Points as a % of the bill, on POS bills and on orders from your website.
Redeem at checkout
See the guest's points and visits on the bill and apply them in one tap. Needs internet.
Limits you set
Maximum % of a bill payable with points, a minimum bill to use them and an expiry period.
Welcome and special-day bonuses
Welcome points for joining, and a bonus for adding a birthday or anniversary.
Visit milestones
Bonus points on the 5th, 10th, 25th visit and beyond.
Referrals
Points for the guest who refers, and a flat discount for the friend on their first bill.
Points on the receipt
The printed bill shows points earned and used, with a cut-out rewards coupon.
QR offers for events and flyers
Guests scan, enter name and mobile, and get a flat credit as points. Download the QR or print a poster; track scans, claims and who billed after.
FAQ
Loyalty program: questions owners ask
Do guests need to download an app?
No. Points are linked to the guest's phone number. Staff enter it at the bill.
Can guests pay with points for tax?
No. Tax cannot be paid with points, and points apply on top of any offer.
Does redeeming points work offline?
Using points at the bill needs internet, because the balance lives on the server. Billing itself keeps working offline.
What are QR offers?
A QR you put on a stall, flyer or pop-up. Guests scan it, enter their name and mobile, and get a flat credit as points to use at your outlet. You see scans, claims and how many came back to bill.
Is the loyalty program included in the lifetime licence?
Yes. Reward points are part of the POS. Only WhatsApp messages, if you use them, are paid per message.
Works well with
Pairs with
WhatsApp marketing
12 automatic WhatsApp journeys and festival campaigns, with a report that shows what they earned.
Learn moreCustomer CRM
One guest list from POS bills and website orders, sorted into regulars, VIPs and lapsed guests.
Learn moreVouchers & gift cards
% or flat vouchers with limits, item discounts and printable gift cards.
Learn moreBuy your POS once. Spend the savings on your restaurant.
Start free with no card. When you're ready, the offline POS is a one-time ₹10,000 licence that is yours for life.
No card needed · Works without internet · Hindi and English