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Digital Eatery

Feedback & reviews · Grow revenue

Hear about a bad meal before Google does.

After each visit, guests get a thank-you on WhatsApp with a 10-second feedback page. Unhappy ratings alert your managers straight away, and every guest is shown your Google review link.

Pay per message sent Needs internet
Start freeSee pricing

Fix it while they still care

A 1–3★ rating reaches up to five managers on WhatsApp, so someone can call the guest the same day.

More Google reviews

Every guest who rates you is shown your Google review link right after.

Know your real rating

Average rating, unhappy count and how many you recovered, month by month.

Why it matters

Most unhappy guests never tell you. They tell everyone else.

A guest who had a cold dish rarely complains at the counter. They just don't come back, and sometimes they write a review.

Digital Eatery asks every guest, quietly, right after the visit, and puts the unhappy ones in front of you first.

How it works

Feedback & reviews, step by step

What you get

Everything in Feedback & reviews

Every item on this list is live in the app today.

  • 10-second feedback page

    Linked from the thank-you message every guest with a phone number receives.

  • Google review link

    Shown to every guest after they rate. Set your link once in settings.

  • Unhappy alerts

    WhatsApp alerts for 1–3★ ratings to up to five manager numbers.

  • Feedback inbox

    Call the guest, mark contacted or resolved, mark recovered and add notes.

  • Reputation numbers

    Average rating, unhappy count, recovered rate and review-link opens.

  • In the monthly report

    Ratings sit next to revenue in the Growth report.

FAQ

Feedback & reviews: questions owners ask

How is it priced?

Feedback rides on the after-visit WhatsApp thank-you, so it is paid per message sent, like the rest of WhatsApp marketing.

Do only happy guests see the Google link?

No. Every guest who leaves a rating is shown your Google review link, which is what Google's rules expect.

Who gets the unhappy alerts?

Up to five phone numbers you choose, usually the owner and managers.

Does the guest have to install anything?

No. The feedback page opens in their browser from the WhatsApp message.

Works well with

Pairs with

WhatsApp marketing

12 automatic WhatsApp journeys and festival campaigns, with a report that shows what they earned.

Learn more

Customer CRM

One guest list from POS bills and website orders, sorted into regulars, VIPs and lapsed guests.

Learn more

Loyalty program

Reward points earned on every bill and redeemed at the counter, plus referrals and QR offers.

Learn more

Buy your POS once. Spend the savings on your restaurant.

Start free with no card. When you're ready, the offline POS is a one-time ₹10,000 licence that is yours for life.

Start free See pricing

No card needed · Works without internet · Hindi and English